Restart your device to complete the update installation process.Once the update appears, select Download and install now.Open Windows Update settings (Settings > Update & Security > Windows Update).For proper/further assistance, please contact Microsoft* Support.ĥ- Ensure your Microsoft* operating system is up to date This software is available from the Microsoft website. This may help to resolve some issues (such as the stopped responding/successfully recovered error message) with a simple update to the systems. During the process, please make sure all steps are followed, including disconnecting from the Internet and making sure you get to the Microsoft Basic Display Adapter before trying to install the graphics driver.Ĥ- Update the Microsoft*. Use straight connections, with no video adapters/dongles in between.Ģ- In the case of a multi-monitor setup, check if the issue happens when only one display is attached.ģ- Perform a Clean Installation of Intel® Graphics Drivers in Windows* using Intel® Graphics DHC driver Version: 27.20.100.9466 (Latest). However, we are not sure if you have tried with the latest Intel generic (stable and official) driver version 27.20.100.9466.įor this scenario and considering the error message, we would like to recommend the following stepsġ- If possible, try different monitors and display cables. Thank you for posting on the Intel® communities.īased on the information provided, we understand that you have tested with the latest customized driver from ASUS* and with the latest Intel® generic BETA driver version 30.0.100.9667.
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